Simple pricing. Built for Australian NDIS providers.
All prices are GST-inclusive. 14-day free trial on every paid tier. Annual prepay saves two months. Provider-level features ship in v2.
Starter
$149
AUD / month (incl. GST)
- ✓Up to 5 users
- ✓500 notes / month
- ✓Note Copilot + Audit Lens + Plan Tracker
- ✓Weekly digest email
- ✓Email support
Most popular
Team
$59
AUD / seat / month (min 3, incl. GST)
- ✓3,000 notes / month pooled
- ✓Full Audit Lens (multi-worker drill-down)
- ✓Plan Tracker (lite) with AI plan ingest
- ✓Audit-ready evidence pack export (PDF)
- ✓Founder-led onboarding (first 10 customers)
Provider
$49
AUD / seat / month (min 10, incl. GST)
- ✓Unlimited notes (fair use)
- ✓SSO (SAML / OIDC) — v2
- ✓Public API — v2
- ✓Custom prompts + custom rubric — v2
- ✓White-label audit pack — v2
- ✓Dedicated success contact
Enterprise
Custom
50+ seats
- ✓Dedicated CSM
- ✓SOC 2 Type II attestation
- ✓Custom rubric pack
- ✓On-prem option (long-term roadmap)
- ✓Bespoke DPA + procurement support
FAQ
- Where does my data live?
- Primary database in Neon Sydney (aws-ap-southeast-2). PHI files in AWS S3 Sydney. AI inference uses OpenAI under our DPA, with opaque-token de-identification before any request leaves Australia. Full subprocessor list on the security page.
- Is the Note Quality Score a regulator compliance attestation?
- No. The Note Quality Score is a guidance score derived from rules-based validators and AI rubric scoring against published NDIS Practice Standards. It is not legal advice and does not constitute regulator certification. We provide the evidence — you certify the practice.
- Do you replace my PMS?
- No. NDIScribe sits alongside Lumary, ShiftCare, Brevity, Halaxy, SupportAbility and others. Keep your rostering, claims and CRM where they are. We fix the documentation layer.
- When does Claim Co-Pilot ship?
- v1.5 — after a 500-note labelled claim corpus has been reviewed by a qualified NDIS auditor. We will not ship automatic claim recommendations until that eval bar is cleared.